Publishing to Word and PDF

It's a problem with one more of the topics.

It seems to be time for the old divide and conquer approach.

In the new UI the output is controlled by what is in the TOC so create two copies of your TOC and delete different halves. One should work and one should fail. 

Assuming one half only failed, create a copy of it and again delete different halves. By repeating that you should narrow things down to the topic(s) that are giving grief.

If both fail, you need to create smaller and smaller sections.

Let us know how you get on.

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My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

"...but when I try to publish I receive an error message." - what message are you getting? That might help us narrow down the issue.

Did you try what I suggested?

________________________________________________________
My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

Is this what you mean by Buttons?

Try clicking the + icon and creating a second Word preset. See if that works first.

________________________________________________________

My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

Upgrade from RH2019 new UI to RH2022.

The buttons are in the output presets

EPUB

Frameless

Microsoft HTML Help

Moble

PDF

Responsive HTMLS

Word Document

XML

Yes but which version of RoboHelp was the project upgraded from? 

________________________________________________________
My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

It's RH 2022

2019 Classic or new UI? 

Buttons? Where? 

See the RoboHelp Tour on my site which covers both outputs. Let us know how you get on and I will look back in the morning. 

________________________________________________________
My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.