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L
Leeckel
Known Participant
March 22, 2013
Question

Punctuation Getting Replaced in Published Files

  • March 22, 2013
  • 1 reply
  • 867 views

What causes punctuation to get replaced with ASCII characters in published files?  How do I fix this? Also, I don't see the issue when I publish the file to my desktop and look at it.  I'm seeing the problem when the help file is accessed from the applications UI.  Any insight would be appreciated.

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    1 reply

    Jeff_Coatsworth
    Community Expert
    Jeff_CoatsworthCommunity Expert
    Community Expert
    March 22, 2013

    Give us some more info & a screenshot and maybe we'll be able to help ;>)

    L
    LeeckelAuthor
    Known Participant
    March 22, 2013

    Hi Jeff,

    Here is a screen capture of a portion of a table of contents that is on the page.  The apostrophe in the word "Don't" was replaced.  This problem occurs randomly and anywhere in the help content.  I have seen this issue before with other doc authoring tools but don't remember how I fixed it.

    Jeff_Coatsworth
    Community Expert
    Jeff_CoatsworthCommunity Expert
    Community Expert
    March 22, 2013

    You can't really tell if it's been replaced just by looking at it - you would have to examine the HTML code - it appears to me that whatever you're using to view that page doesn't understand the apostrophe symbol coding. Try other browsers, check your font usage, check your css for font family substitutions...

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