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Participant
October 19, 2016
Question

Query related to license lost

  • October 19, 2016
  • 1 reply
  • 601 views

I want to buy RoboHelp 11, is the cost incurred of it is one-time cost or reoccurring cost. Please guide on that.

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    1 reply

    Community Manager
    October 19, 2016

    The current version is RoboHelp 12. At the bottom of the product page, you will find a "Buy now" button, which will guide you to the shopping cart where you can select. You can always buy a permanent license with is a one-time cost. In some countries, you also have the option to go for a subscription (low monthly price, reoccurring costs).

    Willam van Weelden
    Inspiring
    October 19, 2016

    In addition to Stefan's comment: if you take the subscription model, you can also use that for RoboHelp 11. You can download the old version and it will license against your subscription as well.

    Peter Grainge
    Community Expert
    Community Expert
    October 19, 2016

    ... and if you have proof of purchase, sometimes Customer Support can issue

    a new licence.

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