Question about creating accessible TOC

When I opened the frameless page I found pressing the tab key did nothing. I had to click a book and then press Enter. You said "from Welcome, when i click tab to Copyrights" so click tab caused a little confusion. Hopefully I did what was expected.

• When I clicked the Copyrights page the topic opened so there is nothing further that Enter can do.
• On the Console page, pressing Enter did expand the book but tabbing didn't appear to do anything useful.
• On the Search page, pressing Enter did nothing. There must be a difference in how those books are set up.

Please comment on what is right and wrong in accessibility terms. First though take a look at the RoboHelp Tour on my site. I have just upgraded that to 2020 as I know Adobe have done a lot of accessibility work in this release.

What appears to happen there is you click on a topic in the TOC to access a page. None of the books are set up to open a topic so Enter will not work there. Then the tab key takes the user all around the page so make all the options available, including the browser options.

I don't know enough about accessibility but that seems to make some sense. If it is wrong, then please comment.

Hope that helps.

I am not familiar with what is required to meet accessibility requirements.

Please set out step by step from the moment the help is opened what you are doing and where it goes wrong.

As accessibility is an issue you might want to try the New UI version version. It takes a copy of your Classic version and upgrades that so your Classic project remains untouched and can be reverted to in its current form.

It is a very different interface so there's a learning curve. However, going forward you will need to learn it as Classic does not ship with 2020.

Going forward I think Frameless is where Adobe will focus their efforts in both design and functionality so that's another reason for looking at frameless. If you use URLs for calls they will be different. The difference is explained in the RoboHelp Tour on my site.

I think you're on update 5 and we're now up to update 14, so you probably want to update to the latest patch. You can also check the release notes here to see if there are accessibility issues addressed in newer updates.

https://helpx.adobe.com/robohelp/kb/fixed-issues.html

Hi,

Thanks for getting back. I am using RoboHelp Classic 2019 - 14.0.5001.

The skin i am using is -  Azure and for CSS rules XP Blue

The keyboard keys i am using the navigate the TOC is Tab key to go across the topics and Enter to open and close the Topics. Once i open and close a topic, the Tab key does not work consistently.

You haven't said which version of RoboHelp you are using. 

• If you are using a Classic version please go to File Help > About and confirm the version shown. If it is 2019 Classic, please add "Classic" when advising the version number.
• If you are using the New UI, the version number will  be found in Help > About. Please add "New UI" if the version number starts 14.

Which skin are you using and which keys are you using to work the TOC with keys?