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Inspiring
Nov 7, 2018 5:57 AM UTC
Question

Re: Script error being displayed when viewing the topic from WYSIWYG.

Hi, I am getting "file:///C:/Users/lija.nair/AppData/Local/Temp/~hhE9C7.htm" error while trying to print a pdf from chm. Please help.

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Peter Grainge
Community Expert
Community Expert
Nov 7, 2018 7:58 AM UTC

Different problem but have you tried the same solution?

This thread was originally a post in the thread at Re: Script error being displayed when viewing the topic from WYSIWYG. It has been moved as it relates to CHM files and the solution there was not relevant.

Create a backup first. I always recommend creating the backup as a zip file. That prevents you opening it accidentally and working on it before you realise it was the backup. This way you always have a clean backup that can be used to create a new clean copy time after time.


See www.grainge.org for free RoboHelp and Authoring information.

@petergrainge

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Lija.NAuthor
Inspiring
Nov 7, 2018 8:12 AM UTC

Yes i tried. I am still getting the same error. I have created a back up too..

I get this error, when i try to print a topic with its subtopics. There are 12 topics in CHM and only one topic (along with subtopic) is throwing this error.

The print seems to work fine, when I click on yes or no. Nevertheless such script error would irritate the customers. Requesting help me to solve this issue...

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Peter Grainge
Community Expert
Community Expert
Nov 7, 2018 8:33 AM UTC

When you print, it should only print the one topic. What are you doing to make it try to print more than one topic? Are you trying to print a book? Do other books print OK?


See www.grainge.org for free RoboHelp and Authoring information.

@petergrainge

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