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Inspiring
November 7, 2018
Question

Re: Script error being displayed when viewing the topic from WYSIWYG.

  • November 7, 2018
  • 1 reply
  • 1788 views

Hi, I am getting "file:///C:/Users/lija.nair/AppData/Local/Temp/~hhE9C7.htm" error while trying to print a pdf from chm. Please help.

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1 reply

Peter Grainge
Community Expert
Community Expert
November 7, 2018

Different problem but have you tried the same solution?

This thread was originally a post in the thread at Re: Script error being displayed when viewing the topic from WYSIWYG. It has been moved as it relates to CHM files and the solution there was not relevant.

Create a backup first. I always recommend creating the backup as a zip file. That prevents you opening it accidentally and working on it before you realise it was the backup. This way you always have a clean backup that can be used to create a new clean copy time after time.


See www.grainge.org for free RoboHelp and Authoring information.

@petergrainge

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Lija.NAuthor
Inspiring
November 7, 2018

Yes i tried. I am still getting the same error. I have created a back up too..

I get this error, when i try to print a topic with its subtopics. There are 12 topics in CHM and only one topic (along with subtopic) is throwing this error.

The print seems to work fine, when I click on yes or no. Nevertheless such script error would irritate the customers. Requesting help me to solve this issue...

Peter Grainge
Community Expert
Community Expert
November 7, 2018

When you print, it should only print the one topic. What are you doing to make it try to print more than one topic? Are you trying to print a book? Do other books print OK?


See www.grainge.org for free RoboHelp and Authoring information.

@petergrainge

Use the menu (bottom right) to mark the Best Answer or Highlight particularly useful replies. Found the answer elsewhere? Share it here.