Reference to FM Documents in Robohelp Project is lost

We encountered the same problem; RH files were on local drive while FM was on the network. And ended up having to re-create the project. Since having crashed RH the project was corrupted, there's no reliable way for us to know if it was related to the location of the network files, but that is our suspicion.

I haven't even attempted to open RH projects from the network directly as my colleague here reports it crashes every single time.

Use the following steps to move a project and to check if a project has been moved.

Full paths reside in a handful of files in your project.

(1) Close your project.

(2) Open the project directory and do a search (On windows "within files") on a portion of the file path you know to be correct. Five or so files should turn up.

(3) Open all in a text editor and scan through each instance to see if the paths are correct.

(4) If the paths are incorrect, then do a search and replace with the correct paths.

If the paths are correct, then something else is wrong.

See also this discussion: http://www.adobe.com/cfusion/webforums/forum/messageview.cfm?catid=680&threadid=1330831

We had the same problem.

My best diagnosis was that we were accessing the FM files and RH projects from the same network directory, but we had different drive letters assigned to that directory. (I had mapped the directory to Q while my coworker mapped the same directory to Z.) Check your drive mappings to prevent future crashes.

If you still experience crashes, assign only one computer to update the RH projects, and use only that computer to update the RH projects in the future.

Since your current RH project has crashed, you will probably need to delete it and start over. In my experience RH is never able to recover a project once it has failed. (Before you delete your project make sure you have backups of the reusable pieces of your project, e.g., template, CSS, .h files, graphics.)

Hope that helps.
Michael