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Known Participant
January 11, 2012
Question

related topics functioning

  • January 11, 2012
  • 2 replies
  • 1635 views

I have had a few issues with the Related Topics buttons.

1) Even if I choose the Topics found dialog, it doesn't display. The topics display only in the pop-up menus.

2) There is a delay of at a least a second, and closer to 2-seconds, before the RTs display. Works OK when viewing the output on the hard drive, but very slow on the server.

I was also having issues with the topics popping up only at the top of the page, but there were suggestions here on editing the JS, and I was able to fix.

Ideas on the other issues?

    This topic has been closed for replies.

    2 replies

    twxrxAuthor
    Known Participant
    February 10, 2012

    Just bumping this again. Anybody else having this problem???

    twxrxAuthor
    Known Participant
    February 14, 2012

    bump?

    Captiv8r
    Legend
    February 14, 2012

    Hi there

    Unfortunately it would seem that none of us has a solution to offer. Can't say I've ever seen this behavior.

    The only suggestion I might have would be to try creating a totally new project and see if it still happens there. Perhaps it's an issue with the way the FlashHelp generation process handles creating the popup?

    Cheers... Rick

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    twxrxAuthor
    Known Participant
    January 13, 2012

    bump. Help, anybody? I will add that this is RH 9, using FlashHelp.