Removing filter capsules

Forum|Forum|1 year ago
August 28, 2024
2 replies
221 views

I am trying to set up a project with frameless output which has tailored contents using condition tags inside it based on the "role" of the customer. I do not want my customers to see that the content they are seeing is tailored to them or give them any possibility to view content meant for other "roles". For that purpose, I have removed the filter button. What I am unable to remove is the filter capsule (see picture) that provides the option to the customer an option to remove the applied filter and see unfiltered content with no possibility to go back.

How do I remove the filter indicator capsules? Is there any possibility to do that? I would really appreciate any solutions or suggestions.

This topic has been closed for replies.

Peter Grainge

Community Expert

DCF cannot be configured to prevent a group of users seeing content for other groups. You have to generate different outputs if that is the requirement.

As @Jeff_Coatsworth has suggested, you can open the help to a specific group but not limit it to that group.

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K

Kartikey369794227tt6Author

Participant

Thank you for your answer. However, I got very close to doing it having removed the filter icon from the frameless output, the only roadblock being the mentioned applied filter capsule which I do not think is removable.
I think I will create different outputs and have multiple project deployments. Thanks again.

Jeff_Coatsworth

Community Expert

Are you using Dynamic Content Filtering? Are you calling the page with the filter already applied? (like described in https://www.grainge.org/RoboHelp_Tour/rh2022/outputs/dynamic_content.htm)

K

Kartikey369794227tt6Author

Participant

Yes exactly. Sorry if I was unable to explain it well since I am very new to RoboHelp.
Yes, our customers would be opening the project with a filter applied (via URL tags as mentioned in the article) based on their "role" in the software. My curiosity was around if I could totally stop one role from accessing the content of the other.

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