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November 2, 2023
Question

Renaming a folder deletes/transforms it and I lose all the subfolders in it!!!

  • November 2, 2023
  • 1 reply
  • 114 views

RH 2019.0.14 New UI

 

What's going on here ...!!???   I'm trying to lay out the skeleton of my project in Contents and am creating folders with subfolders. I can rename folders at the first level as 1_FolderName, but when I try to rename one of its subfolders, say 1.1_FolderName, or 1.8_FolderName the folder I tried to rename disappear, and its corresponding subfolders disappear and the folder icon changes to a kind of blank Topic icon. See folders 1.1 and 1.8 in the attached image. These folders get transformed, and I've lost their subfolders. 

All I did was select the folder > right-click > Rename and poof! ... RoboHelp majic at it again   😉 

 

What secret sauce am I missing? Thanks in advance for all help!

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    1 reply

    Jeff_Coatsworth
    Community Expert
    Community Expert
    November 2, 2023

    This thread - https://community.adobe.com/t5/robohelp-discussions/folders-are-not-opening-and-missing-the-icon/td-p/13283316 - suggests that it might be your periods in the folder names...