Renaming a folder gives error (RH2020)

Forum|Forum|4 years ago
January 4, 2022
4 replies
666 views

Whenever I try to rename a folder in the Contents panel, I get an error message. For example, I have a folder called "Guide":

1) Right-click on Guide folder and choose "rename".

2) In the Name field, I remove the word Guide and replace it with Tutorial.

3) Click Done.

This gives the message:

Folder Exists

Folder "Guide" already exists, choose another name.

Is this just me, or is this a bug? If a bug, any suggestions for a workaround?

I am using RH 2020.6.76

This topic has been closed for replies.

Correct answer JamesJim

I found the cause! Apparently Robohelp does not like projects to be stored in a folder with a "." (period) in it. So, for example, if I create a project in c:\tmp\aaa.bbb, I get the above problem. But if I rename aaa.bbb to aaa_bbb, the problem does not exist.

J

JamesJimAuthor

Inspiring

Can one of you guys submit a bug report to Adobe?

Peter Grainge

Community Expert

Why can't you? 🙂

Please follow this link to report bugs or request new features. https://tracker.adobe.com. Post the link to your bug report / feature request in this thread and others can vote for it. The more people who do so, the higher it gets prioritised.

________________________________________________________
My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

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A

Amebr

Community Expert

The "My Robohelp Projects" folder is in the Documents folder which is actually in a path that begins with "C:\Users\[your user name]\". In this case [your user name] might contain a fullstop. e.g. joe.citizen

N

Nicholas31687743qnw3

Inspiring

You're absolutely right. I moved it to a folder outside of the Users folder (C:\whatever), which didn't include the firstname.lastname folder inside the Users folder.

Peter Grainge

Community Expert

Whilst it is not an illegal character most sites covering which characters can be used in file names warn against it.

Glad you found the answer quickly.

________________________________________________________
See www.grainge.org for free Authoring and RoboHelp Information

Use menu (bottom right) to mark as Best Answer or to Highlight particularly useful replies. Found the answer elsewhere? Share it here.

J

JamesJimAuthorCorrect answer

Inspiring

I found the cause! Apparently Robohelp does not like projects to be stored in a folder with a "." (period) in it. So, for example, if I create a project in c:\tmp\aaa.bbb, I get the above problem. But if I rename aaa.bbb to aaa_bbb, the problem does not exist.