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Known Participant
August 14, 2009
Question

Renaming a Project

  • August 14, 2009
  • 2 replies
  • 1093 views

I'm baaccckkkk......

'Nother question (and I always seem to have the Really Weird Issues).

The client uses RH to create training tools for new hires. I've created a shell project, already set up with the templates, style sheets, common topics, basic TOC, index, graphics, etc. The idea is the developer copies the shell project, renames the directory of the copy to the new "tool" name, opens the project, and immediately selects File > Rename Project and gives it the name of the new tool.

EVERY time RH loses files. They're still in the directory when  you look in Windows Explorer, but RH doesn't see them, they have to be imported (and all the broken links vanish!). It's always the same files, too. I've experimented several times, it always happens, always the same files. I'm creating a job aid for the client to use in developing the new "tools" and when I renamed it, nothing was lost.

Any clues as to what's causing this? I've got it documented in the job aid as an annoying "gotcha" but if I can figure out how to keep it from happening we'll all be a lot happier.

Thanks!

Jo

This topic has been closed for replies.

2 replies

Inspiring
August 14, 2009

Have you tried renaming the CPD and/or peeping inside it with Microsoft Access to see what's going on?

--- Derek

byrdyeAuthor
Known Participant
August 14, 2009

Apparently it's not the victim of an evil cpd file, Derek. I copied the master, renamed the cpd file, opened it, renamed it, same issue. When I get a few extra minutes I'll try looking at it in Access and see if I can find anything obvious - and it would have to whack me one, don't think I've ever actually used Access, been ages since I even opened the program!

Jo

Captiv8r
Legend
August 14, 2009

Hi Jo

Yes, I was very skeptical of the suggestion about the .CPD. Had it been related, it would be sufficient to kill it and let RoboHelp rebuild it. No need to go spelunking.

Cheers... Rick

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Captiv8r
Legend
August 14, 2009

Hi Jo

Anything special about the names of the files that get missed? Odd characters or anything like that?

Perhaps you are seeing a bug we haven't encountered yet.

Cheers... Rick

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byrdyeAuthor
Known Participant
August 14, 2009

Nope, Rick...no special characters they all have a file_name.htm configuration.

That would be my luck, wouldn't it, finding the one undocumented bug that is so rare hardly anyone ever encounters it!