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Participant
March 8, 2007
Question

Resolve Broken Links with No Reference

  • March 8, 2007
  • 1 reply
  • 764 views
I have many broken links in a webhelp project that I cannot resolve because there is no reference. Is there a way to delete broken links?
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1 reply

Peter Grainge
Community Expert
Community Expert
March 8, 2007
If you double click one of the broken links it should open a dialog that allows you to edit the topic with the link. Is that not happening?

If it is just that you cannot see a link in WYSIWYG, search in true code view. I have seen links that are damaged so they don't appear in WYSIWYG but do have the information that is driving the broken link report.

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Participating Frequently
November 27, 2008
Hi, I have a similar problem and cannot seem to get rid of a bunch of broken links.

Basically at some point this project file had an html subfolder that was taken out. Consequently many topics had html\<topicname>.htm and then became <topicname>.htm.

My problem is now that these files with the html\ folder are under broken links and now don't reference or link to anything if I right-click on them. I cannot restore them, delete them, or edit them in any way.

I find that it is also creating problems when the WebHelp is generated and put on our server, several topics give a "file not found" error because they are searching for html\ in the filename and of course cannot find it. I have fixed these by searching and getting rid of any reference to \html in the topic files, but a few still don't link properly. Even after creating a new table of contents and re-linking all topics and images it does the same, AND has these broken links still listed.

Any ideas? I realize this may be several problems. I think someone in the past deleted the html folder outside of RoboHelp and it messed everything up. We are taking about a Help file with over 700 topics, so it is a real beast to work with.

Thanks,
Joel
Peter Grainge
Community Expert
Community Expert
November 27, 2008
So the topics that were in the html folder are still in the project but in a different location?

If so you could use a multi file find and replace tool such as FAR from http://www.helpware.net or BKReplaceEm. Locate one reference in a topic and then use the tool to amend the path in all topics.

Create a backup of your project first. Important.

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