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mariaw46098905
Inspiring
February 28, 2020
Answered

Responsive HTML Layout not Responding

  • February 28, 2020
  • 3 replies
  • 523 views

I am using Robohelp 2019 and recently installed the latest patch. Since then my Responsive HTML layouts are not responding to different screen sizes. It just keeps the same layout when the screen reduces. Has anyone else been experiencing this?

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Correct answer Peter Grainge

Yes. In the preset there is a switch labelled Responsiveness. If that is not the cause, try a new preset. 

 

3 replies

Peter Grainge
Community Expert
Peter GraingeCommunity Expert
Community Expert
February 28, 2020

It's designed for those whose output will always be used on a desktop and who want the help to retain the traditional three pane appearance regardless of window size.

 

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Peter Grainge
Community Expert
Peter GraingeCommunity ExpertCorrect answer
Community Expert
February 28, 2020

Yes. In the preset there is a switch labelled Responsiveness. If that is not the cause, try a new preset. 

 

Use the menu (bottom right) to mark the Best Answer or Highlight particularly useful replies. Found the answer elsewhere? Share it here.
M
mariaw46098905Author
Inspiring
February 28, 2020

Peter Grainge once again to the rescue! Thank you so much, I spent my entire Friday trying to figure this out. How strange to have an option to turn off the responsiveness of the Responsive HTML5 Layout. If anyone else is curious, here it is: 

 

 

 

Jeff_Coatsworth
Community Expert
Jeff_CoatsworthCommunity Expert
Community Expert
February 28, 2020

Any difference if you use different browsers?

M
mariaw46098905Author
Inspiring
February 28, 2020

Yes, I tried that. I'm wondering if a setting was changed or reset when the latest patch was installed. I can't figure out what the problem could be. Is there a button that would be checked or unchecked that would prevent the responsiveness?

 

I should add, when I look at the preview when editing the skin, it shows the different views for different media types but when I publish it doesn't work the same.

 

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