Skip to main content
STLRGA
Inspiring
February 23, 2018
Question

Responsive HTML5 Layouts TOC Not Synching

  • February 23, 2018
  • 1 reply
  • 988 views

Hello,

I hate to beat this issue further into the ground, but I have tried everything I could think of. This goes back several related issues that were discussed in other posts, but I think this one is probably unique from them. When I try to publish any project using any Responsive HTML5 output, the TOC is not synchronizing up with the displayed topic unless I navigate to the topic from the TOC itself. This is happening with IE11, the latest version of Chrome and Firefox tested on local drive and on hosting network site. I have tried the fix in Item 13 of Using RoboHelp 2017​ which does get the search to work in all the browsers, but seems to maybe have broken the synchronization. I also tried checking all the settings I could think of and the outcome is always the same. In addition, when I test any of the same projects with the WebHelp output, sych works just fine. I am using RH2017, Windows10 with the Adobe supplied patches installed.

Does anyone have thoughts on what else I can try to resolve this?

Many thanks

This topic has been closed for replies.

1 reply

STLRGA
STLRGAAuthor
Inspiring
February 23, 2018

Hello again,

I just thought of something . . . do my Books in the TOC have to be connected to topics in order for the synch to work? I am going to try this first thing tomorrow and post my results.

Regards

Captiv8r
Legend
February 23, 2018

As far as I'm aware the aspect of linking books to topics shouldn't make any difference. But it's worth a shot.

In pondering that it did occur to me that perhaps you have topics that appear in more than one book? That can cause sync issues. Then again, I would think they wouldn't work in WebHelp if that was the case.

Cheers... Rick