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STLRGA
Inspiring
Feb 23, 2018 12:55 AM UTC
Question

Responsive HTML5 Layouts TOC Not Synching

Hello,

I hate to beat this issue further into the ground, but I have tried everything I could think of. This goes back several related issues that were discussed in other posts, but I think this one is probably unique from them. When I try to publish any project using any Responsive HTML5 output, the TOC is not synchronizing up with the displayed topic unless I navigate to the topic from the TOC itself. This is happening with IE11, the latest version of Chrome and Firefox tested on local drive and on hosting network site. I have tried the fix in Item 13 of Using RoboHelp 2017​ which does get the search to work in all the browsers, but seems to maybe have broken the synchronization. I also tried checking all the settings I could think of and the outcome is always the same. In addition, when I test any of the same projects with the WebHelp output, sych works just fine. I am using RH2017, Windows10 with the Adobe supplied patches installed.

Does anyone have thoughts on what else I can try to resolve this?

Many thanks

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13 replies

STLRGA
STLRGAAuthor
Inspiring
Feb 23, 2018 2:03 AM UTC

Hello again,

I just thought of something . . . do my Books in the TOC have to be connected to topics in order for the synch to work? I am going to try this first thing tomorrow and post my results.

Regards

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Captiv8r
Legend
Feb 23, 2018 2:34 AM UTC

As far as I'm aware the aspect of linking books to topics shouldn't make any difference. But it's worth a shot.

In pondering that it did occur to me that perhaps you have topics that appear in more than one book? That can cause sync issues. Then again, I would think they wouldn't work in WebHelp if that was the case.

Cheers... Rick

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