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Known Participant
September 24, 2013
Question

Rh 10 can't produce printed documentation.

  • September 24, 2013
  • 1 reply
  • 710 views

I have a small project of about 20 topics so far and tried to produce printed documentation as PDF and as Word, but neither would work. I kept getting an errow that said:

Waiting for Printed Documentation VBA Macros to be registered.

Failed to register Printed Documentation VBA Macros.

Then Robohelp freezes and I have to use the Task Manager to close it. After it closes I see this error message.

I looked at online help for Word,  about disabling macros which you can access in Word's Trust Center. But the Help advised against it, says it's dangerous to disable macros. I'm not sure how to fix this. Any ideas?

I have Windows 8, and am saving to a local drive.  

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1 reply

Peter Grainge
Community Expert
Community Expert
September 24, 2013

Your call. You have to reduce it but you can restore it afterwards. I keep

level at low and only work with what I trust.

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sumaya77Author
Known Participant
September 24, 2013

I disabled the macros in word, and then Rh did produce the pdf and word doc, however, they were unreadable. The font was pale gray. I contacted Adobe support and they don't know what the problem is with that. So I'm sending them my project files for analysis. .

Peter Grainge
Community Expert
Community Expert
September 24, 2013

I hope you mean "enabled" the macros.


See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

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