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judy414
judy414
Participating Frequently
March 14, 2016
Question

RH 11 Webhelp on MS Edge: TOC disappears after search

  • March 14, 2016
  • 1 reply
  • 1648 views

When our webhelp is viewed over the network on Windows 10 and Microsoft Edge, performing a search or clicking the Search button causes the TOC to disappear from the left pane until the pane is closed and reopened.

I have seen other threads on this issue for RH10, but I can't find a fix for RH11.

Does your WebHelp work well in Microsoft Edge?

I looks like there was a patch for this on RH10, and the second update for 2015 says it is fixed in there, but I'm having no luck finding a solution with RH11. We are on 11.0.4.291, which appears to be the latest.


https://blogs.adobe.com/techcomm/2015/11/robohelp-2015-release-update-2-released.html

http://www.wvanweelden.eu/articles/robohelp-patches-and-updates


Can anyone point me to a solution for RH11, or am I forced to upgrade to RH 2015?


Thanks in advance,

Judy

This topic has been closed for replies.

1 reply

Captiv8r
Captiv8r
Legend
March 14, 2016

Hi there

Perhaps try the link below?

Click here to view

Cheers... Rick

judy414
judy414Author
Participating Frequently
March 14, 2016

Thanks. I already checked William's site. That's where I saw that there was already a fix for this issue for RH10 on 2015-11-02. There doesn't seem to be anything to fix this issue on RH11. :-(

Jeff_Coatsworth
Community Expert
Jeff_CoatsworthCommunity Expert
Community Expert
March 14, 2016

Did you apply the last 3 fixes he mentions in the RH11 section after the Patch for 11.0.4?

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