Skip to main content
Inspiring
February 15, 2018
Question

RH 2015 not saving Conditional Build Expressions in Multiscreen HTML5 Settings

  • February 15, 2018
  • 1 reply
  • 884 views

In RH 2015, when I set a Conditional Build Expression for the screen profiles (in my case, phone, tablet, and desktop) on the Multiscreen HTML5 Settings window, I can generate the projects with those settings one time if I click "Save and Generate".  If I return to the Multiscreen HTML5 Settings window, all the Conditional Build Expressions are reset to "(None)".  If I click "Save" and then re-access the screen, the Conditional Build Expressions are reset to "(None)".  Is anyone else seeing an issue where these settings are not being saved?  Thanks.

This topic has been closed for replies.

1 reply

Jeff_Coatsworth
Community Expert
Community Expert
February 15, 2018

Are you all up to date? You don't mention your RH2015 point version.

Inspiring
February 15, 2018

I'm using RH 2015 Version 12.0.4.460.

Peter Grainge
Community Expert
Community Expert
February 16, 2018

I recall there was an issue with RoboHelp 2015 where on upgrading the build expression got reset to None. However, after setting a build expression and saving it, then it stuck.

I think you will have to contact Adobe Support on this one to see if anyone else had this issue and if they have a fix. I don't recall seeing anyone else reporting this though.

Have you tried deleting the CPD file and reopening the project?


See www.grainge.org for free RoboHelp and Authoring information.

@petergrainge

Use the menu (bottom right) to mark the Best Answer or Highlight particularly useful replies. Found the answer elsewhere? Share it here.