RH 2017 does not open a Responsive HTML5 project

Forum|Forum|5 years ago
May 21, 2020
15 replies
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I have a Responsive HTML 5 project that RH won't open. When I click the project on the Project Starter page, I get a message in the lower-left corner that says, "Opening Project Microservices Help.xpj..." I also get a blue circle that spins while RH tries to open the project. I'm using Windows 10.

I've waited for about 30 minutes several times and I never get an error message. I just keep seeing the blue spinning circle.

Have others had this problem? I'd appreciate any help I can

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petev87745906Author

Known Participant

I'm still having problems with this. I can load a backup, close RoboHelp, start it, and open the project. But when I edit a topic, save it and close RoboHelp, I can't open the project again. I don't get an error message.

Peter Grainge said below that there's information about this on his site. I can't find anything. Can anyone point me in the right direction?

Peter Grainge

Community Expert

Yes there is stuff there but probably more painful than updating the last backup.

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Jeff_Coatsworth

Community Expert

If the backup has got all the content in it, I'd just rename the existing project and use a copy of the backup. If it's not up to date enough, then you'll have to explore some other ways of opening a damaged project. I think Perer has some methods on his site (grainge.org).