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Tejas Dandekar
Tejas Dandekar
Inspiring
November 23, 2017
Question

RH 2017 - Hosting WebHelp/Online Help in the cloud/Internet

  • November 23, 2017
  • 1 reply
  • 335 views

I have a question. Currently we have an application/software hosted on a server. Users access it via a browser. The help is integrated with the application/software as part of the build. This has been very crazy because the product build is dependent on the documentation output and vice versa. With resource crunch, emergencies, and typical late-breaking updates this becomes a nightmare to handle.

We want to continue to use RH source as we do but we want to be able to push/publish the output to a cloud-based server. So that help can be accessed via Internet. The help integration with product build can be then discontinued except for the mapids for the context-sensitive pages. Help updates can be pushed silently without disturbing product builds.

Context-sensitive help calls will invoke the cloud/Internet-based help.

Any pointers/suggestions on any pocket-friendly solutions would help.

This topic has been closed for replies.

1 reply

Peter Grainge
Community Expert
Peter GraingeCommunity Expert
Community Expert
December 20, 2017

Sorry for the slow reply. I don't recall being notified of this post.

Basically all you need to do is publish to any web server such as the one that hosts your company web site, They are not the same as a cloud-based server such as Dropbox.

See www.grainge.org for RoboHelp and Authoring information

@petergrainge

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