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Steffen Riek
Inspiring
Sep 14, 2018 2:09 PM UTC
Question

RH 2019 Classic: IE11 - one bug fixed, another bug added?

Hi to everyone,

with RH2017 when using IE11 the TOC in merged help was not synchronized when using the browse sequence, Breadcrumbs or links.
This was / is a problem, cause so many large companies still use IE11.

We now were really happy thst this bug(?) is fixed with the new RH 2019 Classic version.

But now suddenly the highlight search results does not work in all browsers!

Does anyone have the same experiences?

Do we have to change settings or any other solutions?

Kind regards

Steffen

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9 replies

Inspiring
Nov 19, 2018 4:22 PM UTC

Am I seeing this right? Adobe is listing this as a Fixed Issue in Update 2?

RH2019 Classic: Search results are not highlighted in single and merged projects, and in all browsers.
(Ref - 2703)

https://helpx.adobe.com/robohelp/kb/fixed-issues.html

I guess you don't have to fix something if you say it was on purpose...

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Peter Grainge
Community Expert
Community Expert
Nov 19, 2018 5:01 PM UTC

I'm reading that differently. I am reading that is the name of the bug and Adobe are saying it is fixed, in other words the results are highlighted now.

What result are you seeing?


See www.grainge.org for free RoboHelp and Authoring information.

@petergrainge

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Inspiring
Nov 19, 2018 5:05 PM UTC

After updating to the latest version and generating our help project I found that the search results are not highlighted. Does it work for anyone else?

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Captiv8r
Legend
Sep 19, 2018 12:45 PM UTC

Just adding some humor to the thread:

Definition of an upgrade. Remove old bugs. Install new ones!

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Inspiring
Sep 17, 2018 6:26 PM UTC

Yes, I also noticed the highlight search isn't working. I installed the latest update but that didn't resolve the issue. I'm calling support.

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Inspiring
Sep 17, 2018 7:13 PM UTC

Support was able to reproduce the issue. Not sure how soon it will be fixed. I will post an update when they get back to me.

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