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Known Participant
November 18, 2021
Question

RH 2019 Classic won't generate chm

  • November 18, 2021
  • 6 replies
  • 299 views

Hi,

 

I am trying to generate a chm file in RH 2019 Classic view. I choose an output location and hit Generate and nothing happens. It says Select Webhelp output SSL but there is nothing in the dropdown to select. This initialization dialog looks different than when I generate chms in my other help files. Please see screenshot below.

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6 replies

Peter Grainge
Community Expert
Community Expert
November 18, 2021

That's what I said. ☺️

 

You can right click and name it whatever you want. 

________________________________________________________
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Known Participant
November 18, 2021

Hi Peter,

I found the problem. The chm output is called Microsoft HTML Help in this file. In my other Help file it's called CHM Help file.

 

Thanks,

 

Julianna

Peter Grainge
Community Expert
Community Expert
November 18, 2021

Microsoft HTML is a CHM.

 

Please use the photo icon to insert images within the post. Seeing an image inline with the text makes it easier for anyone answering or viewing the post.

________________________________________________________
See www.grainge.org for free Authoring and RoboHelp Information

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Known Participant
November 18, 2021

The other Help file that I have has the correct chm output for me to use (see image).

Known Participant
November 18, 2021

Thanks Peter,

 

I see that the chm I chose in output is different than what I used on other help files. But I don't see any other chm choice here.

 

 

Peter Grainge
Community Expert
Community Expert
November 18, 2021

Look at the title of the dialog "Generate CHM from Webhelp". You have opened a script that converts an existing CHM to WebHelp.

 

Go to the Outputs tab and use the CHM output as you do in your other projects.

________________________________________________________
See www.grainge.org for free Authoring and RoboHelp Information

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