Hi,We use master pages in 2017, that include headers and footers.I've just upgraded one of my projects to 2019, and noticed that the headers and footers have been converted to HTML in the new topics.This means when you apply the master page at compilation, you end up with TWO headers and footers.Oops.So, I came up with this solution, rather than going through every topic and deleting the extra header and footer. If anyone else has a better solution, I'd love to know as at the moment I'm in the experimental stage of using 2019, and have a lot of projects that will need conveting in the (looong) months to come. Some of these have a great many topics.Create a new master page with nothing in it (delete the autotext)Select all files and apply the empty master page.Open each and every topic to make sure the new master page applies, and removes the header and footer.Save and close.Open 2019 and convert.Delete the “new” master page, and apply the original master page to the output.Cross everything...This appears to work. However, it seems pretty darn daft to me. Why couldn't they have stripped out the master page code before converting??So, if I'm missing something, please let me know!I've also had trouble converting many of my projects, Adobe are investigating.Nicola

UPDATE!I've updated to the latest version of 2019, but the issue of the sticking header and footer remains.HOWEVER (dramatic music), my method appears to work without you having to open every topic:Create a new master page with nothing in it (delete the autotext)Select all files and apply the empty master page.Save and close.Open 2019 and convert.Delete the “new” master page, and apply the original master page to the output.Cross everything...There do seem to be a few clinging footers, however, randomly placed through out the project. Which isn't quite good enough when you have several hundred topics. So back to waiting for update no 2...

AdvancedHelp

Known Participant

Question

RH 2019 header and footer sticking from 2017

Forum|Forum|7 years ago
August 28, 2018
3 replies
954 views

Hi,

We use master pages in 2017, that include headers and footers.

I've just upgraded one of my projects to 2019, and noticed that the headers and footers have been converted to HTML in the new topics.

This means when you apply the master page at compilation, you end up with TWO headers and footers.

Oops.

So, I came up with this solution, rather than going through every topic and deleting the extra header and footer. If anyone else has a better solution, I'd love to know as at the moment I'm in the experimental stage of using 2019, and have a lot of projects that will need conveting in the (looong) months to come. Some of these have a great many topics.

Create a new master page with nothing in it (delete the autotext)
Select all files and apply the empty master page.
Open each and every topic to make sure the new master page applies, and removes the header and footer.
Save and close.
Open 2019 and convert.
Delete the “new” master page, and apply the original master page to the output.
Cross everything...

This appears to work. However, it seems pretty darn daft to me. Why couldn't they have stripped out the master page code before converting??

So, if I'm missing something, please let me know!

I've also had trouble converting many of my projects, Adobe are investigating.

Nicola

This topic has been closed for replies.

AdvancedHelpAuthor

Known Participant

UPDATE!

I've updated to the latest version of 2019, but the issue of the sticking header and footer remains.

HOWEVER (dramatic music), my method appears to work without you having to open every topic:

Create a new master page with nothing in it (delete the autotext)
Select all files and apply the empty master page.
Save and close.
Open 2019 and convert.
Delete the “new” master page, and apply the original master page to the output.
Cross everything...

There do seem to be a few clinging footers, however, randomly placed through out the project. Which isn't quite good enough when you have several hundred topics.

So back to waiting for update no 2...

K

KeshavKrsna

Participating Frequently

I have just upgraded a project of 2017 to 2019. Before reading it, I was searching for the option to apply the master pages on topics. Thanks to point it out.

Ioana_St

Inspiring

I don't have a solution, but I also noticed weird things with master pages (in my case, the master page contents completely overwrite the topic contents). There are so many things broken/unavailable in this release that I have decided to wait for the first update and hope things get fixed.

AdvancedHelpAuthor

Known Participant

Yes, I'm afraid that's my solution too. I've too much to do to be dealing with buggy software. Perhaps the next version will be better? Or the one after?

Joel9991

Participating Frequently

Oh good, I am glad I am not the only one! In my case, the Master page I had for our Help just disappeared. Making a new one has been a frustrating process to try and get it back to what it was before. Very disappointing.

I too think I will wait until this release is more ready.

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