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RoboFan
Inspiring
August 17, 2020
Question

RH 2019 Profile Connections

  • August 17, 2020
  • 1 reply
  • 285 views

Where in the RoboHelp file system (or registry) are the profile connections (in my case, Git) you (RoboHelp project users/authors) create/configure stored? I had a bunch created (and active) and one day they just all disappeared (none of them were listed in the Collaborate menu). Very odd. Also of note, the list of recent projects that RoboHelp displays when you open RoboHelp was wiped clean - there were no recent projects listed. All the projects still exist on my local machine, as do the corresponding remote repos. As a result, I need to recreate every (in this case, 8 profile connections).

 

Note: update 14 has been installed/running since its release.

 

Thoughts?

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    1 reply

    Vivek Kumar
    Adobe Employee
    Vivek Kumar
    Adobe Employee
    October 23, 2020

    Hi RoboFan,

    We have specifically worked on this issue and resolved in RH 2020 update 2. Do let us know if you still face any issue after you have upgraded to update 2.

    Thanks,

    Vivek

    Vivek Kumar
    Adobe Employee
    Vivek Kumar
    Adobe Employee
    October 23, 2020

    Just to add about the location where it is stored. It is in

    C:\Users\<user>\AppData\Roaming\Adobe\RoboHelp\2020 or

    %appdata%\Adobe\RoboHelp\2020

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