RH 2020 - Index markers from FrameMaker files have %20 sign, plus truncation issue

@Theresia5E7B So what did Support have to say?

Workaround: The Find and Replace function does indeed work. I used the Find in Source View option and put a space in the replace box. The first letter on some markers switched from upper case to lower case, so maybe try the Match Case option. Since I did not try the Match Case option, I do not know if that is the intended function or the results.

I haven't been able to find out more about this issue so I think Support is the place to go.

If you haven't done so already see https://helpx.adobe.com/contact/enterprise-support.other.html#robohelp for your support contact options.

________________________________________________________
See www.grainge.org for free Authoring and RoboHelp Information

At the beginning you said "I will post if I get a fix from Adobe". Does that mean you have asked Support or reported it as a bug?

I have asked an Adobe contact if they are aware of this. I'll let you know when I hear back.

________________________________________________________
See www.grainge.org for free Authoring and RoboHelp Information

So it's just the "%20" space translation issue - good to know it's just one issue.

Your head is going to hurt....

The FrameMaker index markers are as follows. I verified that they are the same between 2017 and 2020 versions.

Enlarge
Errors, numbered
Ethernet:configuration

Including what comes before and after these, the actual index markers in FrameMaker are

Zoom in; Enlarge; Increase size
Numbered errors; Errors, numbered
Ethernet:configuration;Communications:connecting to the x

The following screen capture shows the correct output from RoboHelp 2017, in the Index tab.

The following screen capture shows the output from RoboHelp 2020, in the Index tab. To correct myself, the Enlarge marker is not truncated. Links to all three entries function, and this is what I used to locate the index markers.

Thanks for clarifying that. I'll wait for the other image and then see what I can find out.

That point version is throwing me off too - I think they ARE running FM2020 - iirc, FM12 was the last "regular" version number; so, FM2015 = v13, FM2017= v14, FM2019= v15, FM2020 = v16.

Sorry I was slow to spot your Fm version is 2016. Rh2020 requires Fm19 with updates.

How about the index truncating? Screen shots too to show Peter?