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raos_powel
Known Participant
October 22, 2020
Answered

RH 2020: Link to/open PDF from TOC

  • October 22, 2020
  • 3 replies
  • 287 views

I am working with help projects where there are embedded PDF files which open directly from the TOC.

I recently upgraded to RH 2020, obviously loosing the Classic UI we have been using to maintain these help projects. After upgrading to RH 2020 these links do not work anymore, and I have tried to use a workaround with a topic containing a thumbnail with a link to the PDF. This works OK, but means several extra clicks to open the PDF.

It seems that the feature where you could add a link directly from a TOC book/page has disappeared or is not working correctly? I tried adding a link to a TOC page (in a "Book style" TOC), but the PDF did not open.

Anyone else who has tried using this method and got it working in RH 2020?

 

Regards,

Rannveig

    This topic has been closed for replies.
    Correct answer Peter Grainge

    I just tested this and got the same result with Update 2 applied. The link works in 2020 Update 1. I have reported this to Adobe.

     

    Your options at the moment are to live with your workaround or uninstall and reinstall only to Update 1. You can download Update 1 from the link below.

     

    https://www.adobe.com/support/robohelp/downloads.html

     

    3 replies

    Peter Grainge
    Community Expert
    Peter GraingeCommunity Expert
    Community Expert
    December 10, 2020

    If you haven't seen it already, Update 3 fixes this.

    ________________________________________________________
    See www.grainge.org for free Authoring and RoboHelp Information

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      R
      raos_powelAuthor
      Known Participant
      October 26, 2020

      Thx for the investigation. Hopefully this will be fixed with a new Update.

       

      Rannveig/.

      Peter Grainge
      Community Expert
      Peter GraingeCommunity ExpertCorrect answer
      Community Expert
      October 24, 2020

      I just tested this and got the same result with Update 2 applied. The link works in 2020 Update 1. I have reported this to Adobe.

       

      Your options at the moment are to live with your workaround or uninstall and reinstall only to Update 1. You can download Update 1 from the link below.

       

      https://www.adobe.com/support/robohelp/downloads.html

       

      Use the menu (bottom right) to mark the Best Answer or Highlight particularly useful replies. Found the answer elsewhere? Share it here.
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