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Erwin.Timmerman
Inspiring
January 14, 2026
Question

RH 2022.6.34 crashes with blank screen after project upgrade

For someone who runs into the same problem. 

After upgrading my project from 2020 to 2022, RH crashes when I try to open a topic. It first shows the topic correctly for 1/10th of a second and then blanks its entire GUI except the top menu.

 

I have traced the culprit to 2 faulty files: settings\ctaggroups.json and settings\statuslist.json. The status list was present in the project file and has now apparently moved to a json file. However, my status list contained brackets "Complete (No Translation)", which the converter probably choked on. The json file looked like

[
"Reviewed",
"Complete"
]o Translation)",
"Ready for Translation",
"Translated"
]

Editing the files into valid json helped and the GUI didn't disappear when opening the topic.

So if the same happens to you, have a look at those files.

Opened project looks fineOpening a topic blanks the screen