RH 2022 Frameless Studio output: Behaviour of "Favorites"

Forum|Forum|5 months ago
August 27, 2025
2 replies
462 views

Hello, we published a frameless project with Template Studio. While testing the application, we received an error report regarding the favorites feature: Favorites are not saved in a list; only the last page saved as a favorite is available. No list. This means that there are no favorites within a session.
The same thing happened with the original Template Studio and different browsers (FF, Edge, Chrome). I suspected that this was related to the fact that we publish the project locally in the file system. In fact, saving favorites had been a customer request that we had carelessly agreed to. Does anyone have any idea how to get the favorites to work?

Correct answer Jeff_Coatsworth

Okay, that leads me to believe it could be the browser. And indeed:
FF (current version) Error
Chrome okay
Edge okay
At least that's clear.

Ok, just confirmed that it's busted using Firefox - only remembers the last fav bookmarked.

Peter Grainge

Community Expert

First of all test whether favourites work as expected by using them on my site.

Then test the About RoboHelp sample project.

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My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

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A

A-BelAuthor

Inspiring

Sorry, I'm late.
Yes, the Favorites on your site are working well.

No, the Favorites do not work with a fresh new frameless Output in a fresh new Studio skin. (only last page is listed, never more items)

Jeff_Coatsworth

Community Expert

And what about the sample project?

Jeff_Coatsworth

Community Expert

I'm not even sure where you enable that in the frameless template - does testing with another design work at all?

A

A-BelAuthor

Inspiring

Only in Responsive HTML5 output with themes that provide a Favorite button. But these are not considered for publishing our output.

Jeff_Coatsworth

Community Expert

So you're saying that Favorites don't exist as a feature in Frameless outputs? Sounds like a wish list - use the Tracker (https://tracker.adobe.com/) to get that sort of thing on the RH folks' radar.

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