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Drone-55
Participating Frequently
April 11, 2023
Question

RH 2022 - Sample projects missing?

  • April 11, 2023
  • 2 replies
  • 371 views

Hello

 

After installing the trial, I cannot find them anywhere. Not with the training video resources either. One of them is apparently called 'Compass Travel', there are others supposedly.

 

Any idea where they are?

 

Thanks

    This topic has been closed for replies.

    2 replies

    Peter Grainge
    Community Expert
    Peter GraingeCommunity Expert
    Community Expert
    April 11, 2023

    In Windows RoboHelp needs to be installed with Admin rights. Is there an equivalent on a Mac?

     

    Beyond that I can't help with Mac machines. See https://helpx.adobe.com/contact/enterprise-support.other.html#robohelp for your Adobe Support options. The email link tcssup@adobe.com is recommended as it reaches a team dedicated to Technical Communication Suite products including RoboHelp.

    ________________________________________________________

    My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

     

     

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    D
    Drone-55Author
    Participating Frequently
    April 11, 2023

    Yes, there is an equivalent. It installs fine, HTML generates without complaint.

    I'l drop support a note and come back with any positive results.

    Peter Grainge
    Community Expert
    Peter GraingeCommunity Expert
    Community Expert
    April 11, 2023

    You should be able to find both Compass Travel and About RoboHelp using Explorer. Look in Documents > My RoboHelp Projects.

     

    If you can't see them there, a further copies are installed in C:\Program Files\Adobe\Adobe RoboHelp\resources\data\template\projects. Do not attempt to run them from there as Windows security will not allow them to run properly. You must copy them outside of Program Files.

    ________________________________________________________

    My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

     

    Use menu (bottom right) to mark as Best Answer or to Highlight particularly useful replies. Found the answer elsewhere? Share it here.
    D
    Drone-55Author
    Participating Frequently
    April 11, 2023

    I'm on Mac, but that aside they aren't in any of Documents of RoboHelp project or installs folders.

    Could it be an issue with the install?

     

    D
    Drone-55Author
    Participating Frequently
    April 11, 2023

    Correcting for typo -

    Documents *or* RoboHelp project or installs folders.

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