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Known Participant
November 20, 2009
Question

RH 7 - IE 8 - Blank page

  • November 20, 2009
  • 6 replies
  • 865 views

Hi again,

Our developers finally linked the RH 7 Webhelp project to our application. We are using map ids to call the project (context sensitive help.) We tested the project with IE 8. When we have one topic open and move to another page and try to open another topic, we receive a blank page. This does not happen with IE 7. I noticed this thread which dealt with RH 8 - http://forums.adobe.com/message/1046329#1046329. Is there a fix for RH 7 & IE 8? I looked at Peter's website for Calling Webhelp, and I have sent the developers the link to his site. Am I missing some other information or is this a bug that I should report or ???

Thanks,

Julie

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6 replies

Peter Grainge
Community Expert
Community Expert
November 20, 2009

Your developers will find reference to this in the topics you have pointed them to.


See www.grainge.org for RoboHelp and Authoring tips

Follow me @petergrainge

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Known Participant
November 23, 2009

Hi Peter,

Sorry, but I don't understand. Do you mean the two articles that your website references for calling webhelp?

Thanks,

Julie

Peter Grainge
Community Expert
Community Expert
November 23, 2009

You said you had pointed your developers to pages on my site and I was just confirming that those pages are what they need to read.


See www.grainge.org for RoboHelp and Authoring tips

Follow me @petergrainge

Use the menu (bottom right) to mark the Best Answer or Highlight particularly useful replies. Found the answer elsewhere? Share it here.