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Known Participant
February 1, 2010
Question

RH 8 - Images on imported pages not displayed after upgrade

  • February 1, 2010
  • 1 reply
  • 445 views

Robohelp 8.0.2

I am testing an upgrade from RHX5 to RH8. I have found that some of the images are not being displayed. This occurs in pages that have been imported from Word and the image files are contained in the folder <pagename>_files. Even if I delete the image in the Design editor and insert an image from the root folder, the image will not display when viewed through the viewer.

Any ideas why these images do not display after upgrading?

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    1 reply

    Jasta09Author
    Known Participant
    February 4, 2010

    Update

    I have noticed that not all imported docs with a related <pagename>_files folder have this problem. The pages that do have this problem have code referring to vml.

    For example:

    <![if !vml]><img src="<pagename>_files/image002.jpg"..formatting code..<![endif]>

    If the page code does not have this reference to vml, the images are displayed.

    Peter Grainge
    Community Expert
    Community Expert
    February 5, 2010

    See the first item in Print Issues on my site. Looks like a similar problem.


    See www.grainge.org for RoboHelp and Authoring tips

    @petergrainge

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