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Participant
September 20, 2012
Question

RH 9 search functionality not working in Help integrated in software platform

  • September 20, 2012
  • 1 reply
  • 562 views

I am using 9.0.2.271

I am working in conjunction with Perforce version control

I am generating WebHelp .htm

I am viewing the Help in IE and Firefox

Resuilts

When I generate and save the output locally (desktup), the search functionality works and returns appropriate results.

When the Help .htm is integrated into the software application, I enter the same search terms are entered and it returns "No topics found"

Is there some baggage file that is not integrating into the entire software build?

Or is there a path to search-related files that are absolute and then are broken in the software build?

This topic has been closed for replies.

1 reply

Jeff_Coatsworth
Community Expert
Community Expert
September 20, 2012

did you copy the entire contents of your \!SSL!\WebHelp\ folder to the server location?

have you enabled Javascript to run in your browser?

Participant
September 20, 2012

Thanks for your quick reply.

Javascript is enabled to run on IE and Firefox browsers

I incorporated the entire contents of the \!SSL!\WebHelp\ folder into Perforce source control. Hopefully, this should the problem. I'll know after the next build.

Participant
September 24, 2012

After build and deploy, it didn't work. Any other suggestions?