RH crash when generating topics

Forum|Forum|14 years ago
September 10, 2012
2 replies
741 views

I've linked my book in RH successfully, but every time I try to generate the topics, RH crashes. The book is about 160 MB including graphics, 11 chapters and 3 appendixes. My system is TC3, Windows 7, 8 GB RAM. Thanks for any help!

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Matt-Tech Comm Tools

Community Expert

Try the things I list at http://framemaker.mattrsullivan.com/2010/01/27/checklist-for-framemaker-to-robohelp-crashes

It seems to fix most of those crashes.

If that fixes it, please mark this as the correct answer to help others find it via search.

-Matt

-Matt Sullivan, FrameMaker Course Creator, Author, Trainer, Consultant

B

bearninaAuthor

Inspiring

I think I solved my problem. I was linking from the unwritable files in the CMS. After checking the files out and making them writable, I didn't experience the crash when I generated topics.

The tips in the 'crash checklist' are helpful, too--especially the one about cleaning up problems in the source doc. I've experienced problems in the RH project when the FM files had inconsistent conditional text settings among chapters. I ignored them in FM since I had to create my build expression in RH anyway, but RH didn't care for that one bit!

Thanks for your help!

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