Skip to main content
Inspiring
Aug 5, 2014 4:44 PM UTC
Answered

RH Server 9 and RH HTML 11 experiences

We are considering moving to RH9 Server and RH HTML 11. We wonder whether any of you would like to share your particular experiences with (1) use of RH Server 9 and (2) with use of RH Server 9 with RH HTML 11.

Please note that I've read through the 26 or so discussions about RH9 Server, but the web site only displays the same list of discussions when I click the button to display "all".

Thanks very much.

Carol

This topic is closed to new replies. Start a new post to keep the conversation going.
johndaigle
johndaigleCorrect answer
Legend
Aug 8, 2014 6:21 AM UTC

Hi, Carol

I have personally used RoboHelp 11 with RoboHelp Server 9 and have experienced no issues.

Two overall best practices I would recommend:

System Requirements:

Make sure you and your web administrator read the online help documentation carefully with regard to the various combinations of Server Operating Systems and Database "bitness". These links are a good place to start:

Recommended OS/database combinations | RoboHelp Server 9

Adobe RoboHelp Server 9 * System requirements


RoboHelp and RoboHelp Server Updates

Be sure to apply any updates for both RoboHelp 11 (the client app) and RoboHelp Server 9. Willam van Weelden has a good collection of update links here:

RoboHelp Patches and Updates | WvanWeelden.eu

John Daigle

Adobe Certified RoboHelp and Captivate Instructor

Evergreen, Colorado

www.showmethedemo.com

John DaigleAdobe Certified RoboHelp and Captivate InstructorNewport, Oregon

2 replies

Inspiring
Aug 8, 2014 1:46 PM UTC

Thanks, John.

I've read most of the Adobe documents and will share them with our IT people.

I appreciate the links you included from William Van Weelden.

Best regards,


Carol

Translate
johndaigle
johndaigleCorrect answer
Legend
Aug 8, 2014 6:21 AM UTC

Hi, Carol

I have personally used RoboHelp 11 with RoboHelp Server 9 and have experienced no issues.

Two overall best practices I would recommend:

System Requirements:

Make sure you and your web administrator read the online help documentation carefully with regard to the various combinations of Server Operating Systems and Database "bitness". These links are a good place to start:

Recommended OS/database combinations | RoboHelp Server 9

Adobe RoboHelp Server 9 * System requirements


RoboHelp and RoboHelp Server Updates

Be sure to apply any updates for both RoboHelp 11 (the client app) and RoboHelp Server 9. Willam van Weelden has a good collection of update links here:

RoboHelp Patches and Updates | WvanWeelden.eu

John Daigle

Adobe Certified RoboHelp and Captivate Instructor

Evergreen, Colorado

www.showmethedemo.com

Translate
John DaigleAdobe Certified RoboHelp and Captivate InstructorNewport, Oregon