Skip to main content
RoboColum_n_
RoboColum_n_
Legend
August 1, 2008
Question

RH Server on a Web Server

  • August 1, 2008
  • 2 replies
  • 738 views
I am wondering whether we can use WebHelp Pro output on a web server. I ask because our company is moving towards using SupportWorks as a portal to all sorts of product information including, faqs, help desk call logs, help files, etc.

SupportWorks is basically just a directory structure residing on a web server so as far as I am concerned we only need WebHelp output. However alongside this project is a push to use the benefits of WebHelp Pro output. Initially it is likely that the help will be installed locally by the company's applications and also made available in the SupportWorks product. However in the longer term the idea is to have the help files solely hosted in SupportWorks on the web server.

Can anyone see any problem / issue with this approach?
This topic is closed to new replies. Start a new post to keep the conversation going.

2 replies

RoboColum_n_
RoboColum_n_Author
Legend
August 11, 2008
Thanks Cindi. Sharepoint eh? I sympathise with you!
Anonymous
August 11, 2008
My output is Webhelp Pro from RHx5 - my server is a virtual Web Server (Windows 2003 I think).

However, I use RoboEngine and no other additional software packages (i.e. SupportWorks).

My company is looking into options to use Sharepoint 7 as a portal for not only my RoboHelp product information (4400+ files) but other information located in shared drives, etc

Cindi
Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices