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RoboStuck
Participant
Aug 15, 2006 11:46 PM UTC
Answered

RH Starter missing HTML options on XP

Any help is appreciated:

Nifty, new Windows XP Professional does not play well with RH: although I've installed/de-installed/re-installed RH X5 Office (Pro for Net), several times, the Starter tab does not display *any* of the HTML options to create/open such projects. On Starter's Application menu, RoboHelp HTML is not available (famous "grey-out").

Previously, everything was fine on Windows 2000. I'm concerned because we may be migrating all projects to HTML from Word, and would like to actually use the program.

Does anyone know of any work-arounds? Does RHX5 not work with XP Pro?

Thank you for any thoughts/suggestions/etc.
RoboStuck
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Peter Grainge
Peter GraingeCorrect answer
Community Expert
Aug 16, 2006 7:14 AM UTC
Welcome to the forum.

RH works just fine on XP, any flavour. It sounds more like something has gone wrong with the installation. Perhaps this topic will help. Click here.
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7 replies

Peter Grainge
Community Expert
Peter GraingeCommunity ExpertCorrect answer
Community Expert
Aug 16, 2006 7:14 AM UTC
Welcome to the forum.

RH works just fine on XP, any flavour. It sounds more like something has gone wrong with the installation. Perhaps this topic will help. Click here.
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RoboStuckAuthor
Participant
Aug 18, 2006 12:31 AM UTC
Thank you so much!

Took 24 hours, but well worth the wait: the directions for complete delete and reinstall with admin rights worked.

RoboStuck is RoboHappy (this should last at least a day...)

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Peter Grainge
Community Expert
Peter GraingeCommunity Expert
Community Expert
Aug 18, 2006 5:54 AM UTC
Is the reference to took 24 hours a pop at the delay in replying? If it is please be aware that this is a peer to peer forum supported by fellow authors around the world who occasionally have to give their work priority or they need some sleep.

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