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georgina_salls
Known Participant
March 15, 2011
Question

RH v8 crashes when generating a CHM

  • March 15, 2011
  • 1 reply
  • 765 views

RoboHelp HTML version 8.0.2

Hello!

I've been working on a project for a few months, and RH has been a champ....until yesterday. It crashed when I attempted to generate a CHM file, which it has never done before!

It generates printed documentation just fine.

I have deleted the CPD file and attempted again, but no improvement. Please help!

georgina

This topic has been closed for replies.

1 reply

RoboColum_n_
RoboColum_n_
Legend
March 16, 2011

Hi Georgina.

Can you roll back to a point before yesterday and see if it compiles? If not, try creating a new Single Source Layout.

  The RoboColum(n)   @robocolumn   Colum McAndrew
G
georgina_sallsAuthor
Known Participant
March 16, 2011

Colum,

I tried out my backup file and it works - but it's a week old, so I'd REALLY rather not have to recreate a week's worth of changes at this point. The weird thing is, the day it happened, I was able to generate the CHM all morning, but when I came back after lunch? Poof, no more CHM.

I also tried out your suggestion of creating a new layout, and RoboHelp still dies during the CHM creation. I must have accidentally deleted a file. I did remove some files from the project, but I was VERY careful (or thought I was!) about what I deleted. Do you know of any one single file whose absence might cause this problem?

georgina

G
georgina_sallsAuthor
Known Participant
March 16, 2011

Update: I looked through the files I deleted, and there's nothing in there that should cause any sort of problem. It's all standard image files and help pages that I created.

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