RH10 and RH11 incompatible on same machine (causes crash)

Forum|Forum|12 years ago
March 14, 2014
3 replies
398 views

The same also applies for Framemaker 11 and 12 - after installing the new versions, the old versions crash when opened. Older versions are not affected, Framemaker 7.2 still works fine.

Does anybody encounter the same.. bug? Feature? Anyway I prefer to keep older versions until I am sure that my tool chain still works.

Robert

HTML

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Paula R. Stern

Participating Frequently

I have both FM and TCS (several versions) working fine on my system. As others said - the only real issue is Acrobat - and you can only have ONE version installed, no matter what other suites or bundles you have installed. Otherwise, I have several versions of RoboHelp installed - but individually and as part of TCS.

As Rick said - report it - but make sure you include all major issues - what version of Word, what version of Windows are you using?

I had problems on three different computers - in my case, it was for three different incompatibility issues.

RsflAuthor

Inspiring

Thanks for your feedback. The older versions crash immediately when I start them, the programs do not even display a window. Nothing else is open at the same time. They worked fine until I installed the TCS 5.

Actually I think Acrobat was the only component we selected NOT to install because the current version already was installed.

I will fiddle a bit more and issue a report if the problem remains.

Robert