RH10 Corrupts Bookmark Links on Drop-down Text Link

Question

I've noticed that when upgrading RH9 projects to RH10, that RH10 will corrupt (e.g., "Broken Link") all bookmarks set on a drop-down text link. For example, I have a head "Changing the Status in PowerFlow" which when clicked, drops-down a chunk of text. The head is also included as a bookmark, "Changing_the_Status_in_PowerFlow".

These all worked perfectly in RH9 and I've tested the upgrade to RH10 multiple times with the exact same outcome. Bookmarks not associated with drop-down text are unaffected. Note the three MM-4000 broken links, which are associated with drop-downs; there is a fourth bookmark, not associated with a drop-down link, that is accessible:

RH10 inserts a "#" into the bookmark link, producing a "The filename is invalid. The "#" character cannot be used in a path." error. The bookmarks no longer show up in Project Files, but do show on the topic page (with highlighting) and in the bookmark dialog, but the bookmark on the page does not get selected -- as normal -- in the bookmark dialog.

When compiled as a WebHelp project, the bookmarks work as expected. I'm not sure what the correct syntax is for a legit bookmark, and searching for "#Changing..." and deleting the "#" removes the selection from the Broken Links list, but changes no other behavior.

If anyone has any other fixit ideas, I'd be appreciative: I have hundreds of these throughout multiple projects. Thanks...

Praful_Jain · Accepted Answer

Thank you, Praful. I sent you a zip file via YouSendIt and you should have received a notification by now from YouSendIt that the file is available for download. If you have not received the notification, please check your spam folder (I love telling people to do that...<G>)--or I can send you the download link directly.

hi Flaven,

I downloaded the project file, and looked at the issue. The issue is very specific, just to let all the other people aware, the issue, if you create a DHTML text (dropdown or expanding), and then on that DHTML text you apply bookmark, then upgrade the project to RH10, the bookmark does not appear.

The same is the case if you create a new project in RH10 and add bookmark to DHTML text, then bookmark does not appear in the project mgr pod.

I have a fix for this issue, the fix is to run a script which is shared @ https://acrobat.com/#d=iwwPZbRDHT-oJ1gSp6Kc6w

you need to follow the following steps

Download the script file.
Open RoboHelp project, click View>pod>script Explorer
in the script explorer, right click and select import and select the downloaded script file.
Take backup of your project where DHTML issue is happening.
Open the project, open the script explorer pod, right click on the new script file and select run.
the script will fix the whole project and all the bookmarks will start working fine.

The script is just a workaround, till the time RoboHelp engineering team fixes this issue,

thanks

Praful Jain

Adobe RoboHelp team

Peter Grainge · Answer

RossI just created a dropdown in a Rh9 project and bookmarked it. In another topic I created a link to the bookmark and tested it. It worked as expected.Then I upgraded the project to Rh10 and it still worked.Are you able to create a new project in Rh9 and test the upgrade with that?See www.grainge.org for RoboHelp and Authoring tips @petergrainge

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