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Known Participant
February 26, 2013
Question

RH10 HTML5 desktop context sensitive

  • February 26, 2013
  • 1 reply
  • 1126 views

I'm trying to call context IDs in the Desktop Profile / Copy of the Desktop_Knowledge Screen Layout. I'm successful in displaying the correct topic in a separate window, but only the Search box appears. Even after clicking the Home button, there is no Contents / Index / Glossary, which the help includes, although the link correctly goes to "home".

The call we're testing is something like this, where the start page is default.htm:

<a href="file:\\drive\share\360newhelp\default.htm?rhcsh=1&rhnewwnd=1&rhwnd=MainHTML5&rhmapno=32">Link to topic 32</a></p>

Is there a way to get the Contents to display and allow navigation?

Thanks in advance

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1 reply

Willam van Weelden
Inspiring
March 1, 2013

Hi,

Perhaps the accordeon widget got set to be invisible during a csh call. You can solve this as follows:

1. Open the topic page in the screen layout editor.

2. Select the widget holding the toc, idx and glossary.

3. Right click and select Screen Layout Properties.

4. Make sure the checkbox 'show in csh' is checked. (I thought it's called that.)

Let me know whether it works. I can post a few pictures of the process if needed, but those will have to wait till tomorrow.

Greet,

Willam

Known Participant
March 1, 2013

Thanks William,

I found the checkbox "Do no show in CSH" - the label is a little confusing, but it was not checked. I checked it and got "no show," as might be expected.

I looked at the HTML, and when the option is NOT checked it reads:

<div class="sidebartoc">

   <?rh-msp-tab-panels-start data-showin="NONCSH" class="wVTabbedPanel"

           widgettype="accordionpanels" id="tabbedVPanel" ?>

The NONCSH makes me suspicious.

Also, my issue might be trying to call the layout from file system. I'm trying to get a local host set up.

Comments? (THANKS)

Known Participant
March 1, 2013

Never mind I got it! Was looking at the wrong section. I needed to select the larger div that includes the top of the contents panel plus accordions. Lots to learn! Thanks.