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Inspiring
August 19, 2013
Answered

RH10: Snippets from resource manager show in search results

  • August 19, 2013
  • 2 replies
  • 698 views

I'm new to using the resource manager, so there's a good chance I've done something stupid here... but...

I have 2 projects (I am the only tech writer, so running off one PC, no version control). I want to share snippets between the projects, so I'm using the resource manager to keep them synched up. Both are compiled as CHMs.

When I search, I'm getting search results that appear to be the snippets in the results. When you double click them, they don't open.

Here's a screenshot of what I'm seeing.

Has anyone else seen this before? I'm using RH10.

This topic has been closed for replies.
Correct answer NeatsByTheBeach

I figured this one out eventually... somehow some of my snippets that were showing up in search results had found their way into baggage files. Whether I had stupidly done this on purpose at some time in my project or not I have no idea. But ditching the baggage apj file and replacing with a blank one solved the problem.

2 replies

NeatsByTheBeachAuthorCorrect answer
Inspiring
March 15, 2015

I figured this one out eventually... somehow some of my snippets that were showing up in search results had found their way into baggage files. Whether I had stupidly done this on purpose at some time in my project or not I have no idea. But ditching the baggage apj file and replacing with a blank one solved the problem.

Captiv8r
Legend
August 19, 2013

Where is the image?

If you post via the web interface, use the camera icon to include an image for us to see. If you are participating via email, images don't survive that trip.

Cheers... Rick

Inspiring
August 19, 2013

ooops, sorry

Peter Grainge
Community Expert
Community Expert
August 24, 2013

I have set up a test and cannot get snippets to show in search results.

I am a little puzzled by the fact that you say they appear to be snippets, thus casting some doubt.

Do you have snippets with those names and do the snippets contain the term being searched.

Do you have topics with those names?

Does it happen in a new project?

Try creating a new SSL, not a duplicate.


See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

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