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Inspiring
Aug 19, 2013 12:26 AM UTC
Answered

RH10: Snippets from resource manager show in search results

I'm new to using the resource manager, so there's a good chance I've done something stupid here... but...

I have 2 projects (I am the only tech writer, so running off one PC, no version control). I want to share snippets between the projects, so I'm using the resource manager to keep them synched up. Both are compiled as CHMs.

When I search, I'm getting search results that appear to be the snippets in the results. When you double click them, they don't open.

Here's a screenshot of what I'm seeing.

Has anyone else seen this before? I'm using RH10.

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NeatsByTheBeachCorrect answer
Inspiring
Mar 15, 2015 11:38 PM UTC

I figured this one out eventually... somehow some of my snippets that were showing up in search results had found their way into baggage files. Whether I had stupidly done this on purpose at some time in my project or not I have no idea. But ditching the baggage apj file and replacing with a blank one solved the problem.

4 replies

NeatsByTheBeachAuthorCorrect answer
Inspiring
Mar 15, 2015 11:38 PM UTC

I figured this one out eventually... somehow some of my snippets that were showing up in search results had found their way into baggage files. Whether I had stupidly done this on purpose at some time in my project or not I have no idea. But ditching the baggage apj file and replacing with a blank one solved the problem.

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Captiv8r
Legend
Aug 19, 2013 12:52 AM UTC

Where is the image?

If you post via the web interface, use the camera icon to include an image for us to see. If you are participating via email, images don't survive that trip.

Cheers... Rick

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Inspiring
Aug 19, 2013 1:31 AM UTC

ooops, sorry

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Peter Grainge
Community Expert
Community Expert
Aug 24, 2013 9:09 AM UTC

I have set up a test and cannot get snippets to show in search results.

I am a little puzzled by the fact that you say they appear to be snippets, thus casting some doubt.

Do you have snippets with those names and do the snippets contain the term being searched.

Do you have topics with those names?

Does it happen in a new project?

Try creating a new SSL, not a duplicate.


See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

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