RH10 suddenly won't let me add/import new images into my project

Question

I have tried accessing the "Insert Image" option using the various methods (menu, toolbar icon, right click menu), but once the dialog box is open, I click on the browse folder to find the image that I added via Explorer, but nothing happens and the app freezes. The only thing I am able to do is close RH via the Task Manager. I have tried rebooting and also tried doing this in multiple projects to make sure it's not my main project with the problem. This same thing happens every time.

I CAN add an image that has already been imported into the project... I tried doing that then using Image Properties to bring in the newly created image... same result... freezes the app. My project is only about 50MB in size... and I probably only have 2 or 3 dozen images in it so far.

I am hoping you are not going to say uninstall and re-install because I don't have the disc with me today... working from home.

Help please.

Captiv8r · Answer

And the project is stored..... where?What normally happens is that when you click that folder to browse, a window that allows browsing the operating system opens up.What my thought is here, is that perhaps the project is actually sitting on a remote server, and clicking that icon is trying to also browse the remote location and that is throwing things into a tailspin.How long have you waited before concluding it's just hopeless and you have to kill RoboHelp?Cheers... Rick

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