Skip to main content
oleksandrs26827324
Participant
Dec 8, 2015 9:33 AM UTC
Question

RH11: How do I get Heading 1 to appear in printed Word TOC

Hi,

my user is exporting a document from RH11 to Office 2013 and at her pc the TOC is not displeyed correctly as at other user's PC.

See s/s below:

And the same document at another PC:

This topic is closed to new replies. Start a new post to keep the conversation going.

5 replies

anastasiya_r
anastasiya_r
Participant
Nov 30, 2017 10:47 AM UTC

I had the same issue and I solved one. You should open the Region settings. In the dialog box Region click the Additional Settings button. In the dialog Customize Format on tab Numbers in the field List Separator set the value "," (comma):

In my case the List Separator had the value ";" (semicolon). After changing the value on "," (comma) Heading 1 appeared in a printed Word TOC.

Translate
oleksandrs26827324Author
Participant
Dec 9, 2015 8:14 AM UTC

Actually the problem was with settings of regional language of OS, solved by Microsoft support.

But then I'm asking you why did it happen? Can't you make a normal export?

Translate
Willam van Weelden
Willam van Weelden
Inspiring
Dec 9, 2015 3:36 PM UTC

In the field code, remove the text 'Heading ' from 'Heading 1'. This is a Word thing where RoboHelp creates the TOC code based on your language and adds language specific code for headings. (It that's what olek was talking about.)

Translate
KimberlyO
KimberlyO
Inspiring
Dec 8, 2015 4:04 PM UTC

Also, is the same .css or template being used?  I think it's the last screen before generating. 

Translate
KimberlyO
KimberlyO
Inspiring
Dec 8, 2015 4:01 PM UTC

Do both users have the same version of Word installed?  Does the Word document the second user exported open correctly for the first user?

Translate
Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices