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November 18, 2014
Question

RH11 Webhelp Output TOC won't render, have adjusted LNG file, project settings for Webhelp, unblocked popups, why does this most basic of all features not work, pls help.

  • November 18, 2014
  • 1 reply
  • 458 views

RH11 Webhelp Output - TOC won't render, have adjusted LNG file, have adjusted project settings for Webhelp, have

unblocked popups, why does this most basic of all features not work, pls help.

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1 reply

Jeff_Coatsworth
Community Expert
Community Expert
November 18, 2014

What browsers are you trying? Is the help local or on a webserver? Are you all patched up in RH11?

November 18, 2014

Hi Jeff,

Thanks for the response, sorry for the cross post, I am new to the community but will try in future to abide by all the rules I know of here. I did not see my exact discussion topic addressed anywhere..

Re. RH11 WebHelp TOC won't render in IE11.....I couldn't sleep last night for this problem!

I have only tried it in IE11 because that is the only browser I have here. I am compiling and generating it on my local C drive, it is a project I just took over from somebody yesterday.

I'm at a gov't office where I cannot download any software including browsers without admin. assistance.

Is that what you mean by all patched up in RH11?

So... it would maybe work if in RH11 I clicked on Help > Updates

are those the patches?

Thanks a mil.

MaryAnne

Jeff_Coatsworth
Community Expert
Community Expert
November 18, 2014

Yes, you probably need to get patched up but most likely don’t have enough rights for Help > Update to work correctly. IE 11 turned up the paranoia level to match Chrome with local HTML files – that’s what MOTW is supposed to help combat.