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Inspiring
June 23, 2016
Question

RH12: Localized HHK file will not populate Index pod

  • June 23, 2016
  • 1 reply
  • 250 views

I am using RH12 (RoboHelp 2015). My project was translated into Portuguese-Brazil, Spanish-Spain, and French-Canada. In Project Manager, when I edit the index file (right-click the index file and then click Edit) the Index pod looks like this:

When I view the index file (right-click the index file and then click View), Notepad looks like this:

The English version of the HHK file will populate the Index pod in the localized project. I suspect the problem lies with the special characters in the localized HHK file. Strange though that the localized HHC file works. Any help is appreciated.

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1 reply

Inspiring
June 28, 2016

HHK file from the translators was not encoded correctly.