Inspiring

Question

RH2017 drag and drop hyperlinking broke with version 13.0.2.234

Forum|Forum|6 years ago
July 9, 2019
1 reply
381 views

I'm not sure when my RH updated but on version 2017 13.0.2.234 my ability to drag and drop a topic or bookmark as a hyperlink into a topic is not working. A co-worker is also using RH 2017 but her version is 13.0.0.257 and the drag and drop hyperlinking works. Does anyone know if there is patch to fix this or do I have to use the long road to create a hyperlink from the menu? Can the version update be removed and put back to the previous version?

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Community Expert

Community Expert

Dragging a topic should be fine in your version, it is working for me.

First try just deleting the CPD as that often fixes things you wouldn't expect.

Then try in another project.

See how that goes first.

You can't uninstall the patch, only uninstall and reinstall but that's straightforward.

See www.grainge.org for free RoboHelp and Authoring information.

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Inspiring

Thank you Peter that fixed it.

Community Expert

Community Expert

Which one?

See www.grainge.org for free RoboHelp and Authoring information.

Use the menu (bottom right) to mark the Best Answer or Highlight particularly useful replies. Found the answer elsewhere? Share it here.