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LonTheWriter
Inspiring
March 23, 2026
Answered

RH2017 generates Printed Documentation, but screenshots -- and some pages -- are missing from online version

  • March 23, 2026
  • 1 reply
  • 59 views

As noted in my question, screenshots have disappeared from my online output of RH2017 (Webhelp), as well as some topics. The Word and PDF versions are fine, but when I checked the HTML, I saw this:

<style type="text/css">/*<![CDATA[*/
A:visited {
    color: #800080;
}
A:link {
    color: #0000ff;
}
/*]]>*/</style>
</head>
Any ideas?

Thank you,

Lon

    Correct answer LonTheWriter

    @Jeff_Coatsworth 

    This is what I did: opened the HTML tab, looked closely at the code; looked even more closely at the code and noticed that the closing brackets of several of the statements (“/>” had too much space between the / and the >, noticed because the / was red; turned blue when I deleted the extra space. No idea how the extra spaces got there.

    1 reply

    Jeff_Coatsworth
    Community Expert
    Jeff_CoatsworthCommunity Expert
    Community Expert
    March 23, 2026

    You’re seeing that in the output HTML where the images are supposed to be? How does it look in the source RH project?

    L
    LonTheWriterAuthor
    Inspiring
    March 24, 2026

    Hi, Jeff! 

    Thanks for responding. The images are present in the source RH project, even when I click the View Item button. Just not present in the output HTML, nor the Word and PDF docs...

    Jeff_Coatsworth
    Community Expert
    Jeff_CoatsworthCommunity Expert
    Community Expert
    March 24, 2026

    Not 100% sure what you mean when you say “the View Item button” - in the source code it should just appear as a reference to a file.
    Do you have any conditions around the image line?

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