RH2017 - Responsive HTML5 Output shows blank

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Hello Team,

For one of our help system, when I generate a Responsive HTML5 output I see this:

The right side appears blank. Any idea if something is wrong in the source code? I tried generating Responsive HTML5 output by using another source anc it worked well.

Any idea how to troubleshoot this?

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Peter Grainge

Community Expert

That looks you are generating to source control. Is that the case? I believe you have to generate locally and then check the output in.

See www.grainge.org for free RoboHelp and Authoring information.

@petergrainge

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Tejas DandekarAuthor

Inspiring

Tried generating in a different location as well, on the local machine for example c:\myoutput\help. The same shows up for some reason.

The web help output looks fine though. Is it something to do with the CPD file or anything else?

I tried deleting the CPD file but while opening the project it creates one blank file.

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Peter Grainge

Community Expert

Try using a skin from the gallery that you haven't used before. If that works it will give me a clue as to what is wrong.

See www.grainge.org for free RoboHelp and Authoring information.

@petergrainge

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Use the menu (bottom right) to mark the Best Answer or Highlight particularly useful replies. Found the answer elsewhere? Share it here.

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