RH2017 - Responsive HTML5 Output shows blank

Forum|Forum|7 years ago
August 20, 2018
1 reply
645 views

Hello Team,

For one of our help system, when I generate a Responsive HTML5 output I see this:

The right side appears blank. Any idea if something is wrong in the source code? I tried generating Responsive HTML5 output by using another source anc it worked well.

Any idea how to troubleshoot this?

This topic has been closed for replies.

Peter Grainge

Community Expert

That looks you are generating to source control. Is that the case? I believe you have to generate locally and then check the output in.

See www.grainge.org for free RoboHelp and Authoring information.

@petergrainge

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Tejas DandekarAuthor

Inspiring

Tried generating in a different location as well, on the local machine for example c:\myoutput\help. The same shows up for some reason.

The web help output looks fine though. Is it something to do with the CPD file or anything else?

I tried deleting the CPD file but while opening the project it creates one blank file.

Peter Grainge

Community Expert

Try using a skin from the gallery that you haven't used before. If that works it will give me a clue as to what is wrong.

See www.grainge.org for free RoboHelp and Authoring information.

@petergrainge

Use the menu (bottom right) to mark the Best Answer or Highlight particularly useful replies. Found the answer elsewhere? Share it here.

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