RH2019.0.12 new UI Responsive HTML5 output no longer working

Forum|Forum|5 years ago
April 3, 2020
12 replies
1175 views

Hi all,

I am testing the update 12 for RH 2019 new UI on a virtual machine. For most of my projects, the responsive HTML5 output is working. However, it is NOT working for my parent project and also not for new projects.

What I did:

I created a new project. I just use the existing default topic. I did not add any css, master pages or the like. I used the output path Documents\My Robohelp Projects\ (this path is working for the other projects).

When I start the HTML5 output (I also created several of them, not always using the same one), it says "Starting generation" and this is it. This message is displayed for hours. If I try to dismiss the output, the message to the bottom left disappears, but the output is still trying to generate. The log is offered in the context menu, but cannot be opened.

Does anyone have similar issues? Any ideas where I might search for the problem?

Thanks and best regards
Karin

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Correct answer Vivek Kumar

Yes, German will have issue. Please do the following

Go to the Output tab

On left side toolbar, last button is for Synonyms, click that
In the Synonyms panel, click + button and select German language
Synomyms editor will open on right hand side
For both Words and synonyms, enter "a" or something and press enter (+ button is not working here)
You will see entry added in the next line
Save the file
After that you can delete the synonyms entry if you want and save again.
Generate should work fine after that.

If you have more than one project then you can manually copy de_DE.syn file to publish\languages\synonyms subdirectory in all the projects. You can avoid all the steps above.

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Vivek Kumar

Adobe Employee

Karin,

What is the language of the Project? There is one issue with non-english project in update 12 which is blocking generation of Frameless and Resposive HTML5 outputs. Workaround is to create a Synonyms entry for that language.

Thanks,

Vivek