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Cynthia Pao
Inspiring
October 25, 2019
Question

RH2019 Freezes When Using HTML Editor

  • October 25, 2019
  • 5 replies
  • 365 views

Is there an open bug for RH freezing when the user works in the HTML editor, rather than the WYSIWYG editor?

 

I'm seeing the issue again in RH 2019, and it was also a problem in RH 2015.

 

If there is a bug for the issue, when will it be addressed?

 

Thank you,

Cindy

 

    This topic has been closed for replies.

    5 replies

    Peter Grainge
    Community Expert
    Peter GraingeCommunity Expert
    Community Expert
    October 28, 2019

    There has been a bug outstanding for more years than I care to remember so I guess the answer is that it will not be fixed. It only affects Classic versions.

     

    Has changing the font fixed the issue for you?

    www.grainge.org

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    C
    Cynthia PaoAuthor
    Inspiring
    October 28, 2019

    No, my fonts are not set to that, so I guess it's causing a problem.

     

    Is there a bug open for the issue? Is someone going to fix this?

     

    Peter Grainge
    Community Expert
    Peter GraingeCommunity Expert
    Community Expert
    October 25, 2019

    Correct thread. If other fonts or magnification are set in the HTML editor, it causes problems including what you describe. Try it.

     

    If you don't believe me, search the forum and you will find I have posted this before and had it marked correct.

     

     

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    C
    Cynthia PaoAuthor
    Inspiring
    October 25, 2019

    Peter, I think you meant to reply to a different thread. This issue has little, if anything, to do with fonts.

    Cindy

     

    Peter Grainge
    Community Expert
    Peter GraingeCommunity Expert
    Community Expert
    October 25, 2019

    Is the font anything other than Courier New set to 100%? That can cause various issues.

     

    Lucida Console will also work if you want a sans serif font but again at 100%.

     

    Set the font and size while in HTML view. Let us know if that works.

    www.grainge.org

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