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Legend
November 19, 2020
Answered

RH2020.2 Images of linked file are not updated

  • November 19, 2020
  • 17 replies
  • 545 views

Hi all,

I am not sure if this is a bug or if it works as designed. I have a topic that I use in two projects. So, I create and maintain this topic in one project and have it linked into the other project. If I change anything in the topic, I see that I have to sync it in my other project. However, if I change existing images in the source topic, the linked one still uses the old images. Also, newly added images are not taken over to the linked topic.

Apparently, the images are being copied into the second project once I include the link, but after that, this folder is no longer updated.

Any opinions on this?

Regards
Karin

    This topic has been closed for replies.
    Correct answer Peter Grainge

    I have had confirmation that only the file gets linked, not images or other assets linked to it. You will therefore need to link those separately as I suggested.

     

    I suggest you raise this as a bug. 

     

    https://tracker.adobe.com

    Post the link to your bug report in this thread and others can vote for it. The more people who do so, the higher it gets prioritised.

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    17 replies

    Legend
    November 20, 2020

    Yes, any text changes do update.

    Peter Grainge
    Community Expert
    Community Expert
    November 20, 2020

    If you change any text in the Project 1 and then sync, does that update in Project 2 when that is synced?

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    Peter Grainge
    Community Expert
    Community Expert
    November 20, 2020

    I had misread the issue but I will set up some tests later.

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    Legend
    November 20, 2020

    So, here is what happens in RH2020.2 and in RH2019.0.14:

    - Project 1 (source): I create a new topic and insert an image in it

    - Project 2: I link the topic from Project 1 to this project

    The result here is, that in Project 2, the image is not displayed. I would expect that the image can also be shown here. I am almost positive that this also was the case in previous RH versions.

    Being the case that the images are not imported (or linked) at all, this explains why I did encounter the problem of my initial post with the images not syncing. But, as I said, I believe this has already been working and thus is a bug. Or is it not?

    Peter Grainge
    Community Expert
    Community Expert
    November 19, 2020

    So you changed the image in Project 1 and synced it. What was shown in the source?

     

    Logically if Project 2 is unchanged, then so is the source.

     

    If you can just clarify what happens where, I will take this up with Adobe again.

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    Legend
    November 19, 2020

    Yes, as you say, if I change the image in Project 1, Project 2 says "out of sync". Then, when I sync, it says all fine, but the image is still old (resp. for new ones, not there at all).

    I got the impression something got broken in RH2020.2 I broke the link and re-created the topic link, but no images came with it at all. I will investigate this further tomorrow. As far as I can recall, this has been working as you say in 2019 new UI.

    Peter Grainge
    Community Expert
    Community Expert
    November 19, 2020

    It's not the same as the old Resource Manager.

     

    I can't quite recall what I found when I did a proper test on this. If you change the image in Project 1 I believe it should then show as out of sync and you have the option to sync it back. Is that not the case? I can't check right now.

     

    The other way of working might be to edit the image in the linked folder so that both projects show as out of sync.

     

    For the next bit, do make sure you have a back up of your project first. What is in the Linked Folder does not get updated for new files and, I think, removed files. Try unlinking and linking again. Do the images used still retain their links.

     

    Post back what you find and we can take it from there.

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